Responsible Gaming
Introduction
Online pokies and casino games should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. The odds are always in favor of the house, and losses are a normal part of gambling. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gambling. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not access gambling services.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself or someone you know, it may be time to seek help:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about how much you gamble
- Gambling to escape problems, stress, or negative emotions
- Neglecting family, work, or other important responsibilities
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings or irritability when unable to gamble
- Feeling anxious or restless when not gambling
- Failed attempts to reduce or stop gambling
- Using gambling as a way to cope with depression or anxiety
Self-Help Tools & Limits
Most reputable online casinos offer built-in tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you're willing to deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose
- Session Time Limits: Receive reminders or automatic logout after a set period of play
- Reality Checks: Periodic notifications showing your time spent and money wagered
- Self-Exclusion: Voluntarily exclude yourself from gambling for a set period or permanently
- Account Closure: Permanently close your account if needed
Use these tools proactively to maintain control of your gambling activities.
Support & Help Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:
Australia (Primary)
- Gambling Help Online: www.gamblinghelponline.org.au – Free, confidential support service for Australians with gambling concerns. Phone: 1800 858 858
- Lifeline Australia: www.lifeline.org.au – Available 24/7. Phone: 13 11 14
United Kingdom
- GamCare: www.gamcare.org.uk – Free counselling and support services
- GamStop: www.gamstop.co.uk – National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Research, education, and treatment services
United States
- National Council on Problem Gambling: www.ncpgambling.org – Helpline: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support for problem gambling in German
Take Action Today
If you or someone you care about is experiencing problems with gambling, please seek help immediately. There is no shame in asking for support—problem gambling is a recognized condition, and professional help can make a real difference. Reach out to one of the organizations listed above or speak with a trusted friend, family member, or healthcare provider.
Remember: Gambling should be fun and entertaining. If it stops being fun, it's time to take a break and seek support.